In the FAQ section of this website, the first question I ask and answer is "Why should I choose you?". After all, there are many options for tours in New York-- walking guides, double-decker buses, water taxis, & more-- and all provide an amazing service. So, again, why me? The answer, I believe, is that I am providing something more personal. As my home page says, I aim to create memories.
I've seen guides leading big groups that will spend 2 hours covering only a few blocks in a circle. Stopping every few minutes to stand ahead of the group and give them a 10-15 minute static history lecture on a corner. I admire the amount of time & scholarship that goes into such a tour. But, I also see the participants staring at their phones, shuffling their feet, whispering among themselves, and I wonder... is this tour a lasting memory for them?
I travel a lot myself, and love taking tours in the cities I visit. But one thing that I found, and my fiancé concurred, was that in the days after the tour, I had only fleeting memories of the facts, dates, and other information thrown at me during the tour. But in a good tour, we had a clear memory of specific things that we saw, the basic historical context for what we had seen, and some of the little secrets the guide imparted onto the group. Plus, great photo opportunities. That is what lasted. So I decided to give tours that aim to maximize that experience.
An example: When I started doing High Line tours, as I pointed out the Hudson River at the start, almost every tour group has asked me to show them where on the river Sully landed the plane (answer: parallel to the USS Intrepid and the Manhattan Cruise Terminal). I realized almost of them would remember that. And the art pieces & design flourishes that I showed them. And the general experience of the park. But probably not the fact that the original High Line rail viaduct opened in 1934, or that the Friends of the High Line's annual operating budget is $11.5 million dollars.
In short, I focus more on show versus tell.
(Or, think of my tours like an Aaron Sorkin show: Walk and talk.)
I limit most of my tours to 10-12 people max to make sure everyone has a personal experience, and is able to talk to me and ask questions (or have me take pictures of them!). I provide customers with the basic history they need, show them some historical photos for reference, and encourage follow-up questions as we go. The tour is a conversation, not a lecture.
I aim to cover as much ground as possible in every tour, to maximize how much a visitors sees in their limited time in NY. For instance, the Financial District and the World Trade Center? That's one tour for me, not two tours... after all, they're right next to each other, and part of the same (continuing) story of downtown. So you will walk a lot on my tour. But you will see so much more than on many other tours, and (I hope) have a real lasting memory of the experience.
For some visitors, that's not what they want. And that is fair, and I am happy to point such visitors toward other great companies I know who can give them the experience they need. But if you are a traveler (or a local) who prefers the type of tour that I've described, then... that's why me.
I love doing these tours. And I hope that passion will be contagious.